If you’re planning to visit your local Social Security Administration (SSA) office in the near future, be aware that a number of locations across the United States are currently closed for in-person services.
Here’s what you need to know.
What’s happened?
The Social Security Administration has offices across the United States and around the world in U.S. territories. Most of the time, those SSA offices are open to the public for those who need in-person services.
Yet currently, a number of SSA offices are marked as closed for in-person services or just closed entirely, according to a current list of office closings and emergencies on the SSA website.
Those disruptions are currently affecting 12 SSA locations in 10 states, plus another location in an overseas U.S. territory.
Why are some SSA offices closed?
The Social Security Administration has not given a specific reason why 13 of its offices are unavailable for in-person services, but given that the closures are scattered across the United States and a remote territory, it’s unlikely that they are all linked by the same factor.
The SSA’s dedicated webpage says that some reasons for a disruption to services at a local office may include:
- construction
- inability to permit people to wait outside the office
- other reasons
Fast Company has reached out to the Social Security Administration for clarity on why selected offices are affected.
Which Social Security offices are impacted?
As of this writing, the Social Security Administration says 13 of its offices are affected by the disruptions. Those include offices in 10 states and one territory. Those locations are:
Arizona
- 325 W 19th St STE 1, Yuma, AZ 85364 (no in-person service until Friday, May 8)
California
- 23311 Madero, Mission Viejo, CA 92691 (no in-person service until Friday, April 24)
Florida
- 111 Racetrack Rd NW B, Fort Walton Beach, FL 32547 (no in-person service until further notice)
Hawaii
- 2200 Main St #125, Wailuku, HI 96793 (no in-person service until Friday, April 24)
Iowa
- 317 Washington St #1, Decorah, IA 52101 (no in-person service until further notice)
Maryland
- 10230 New Hampshire Ave, Silver Spring, MD 20903 (limited to in-person service with an appointment only)
Michigan
- 7800 Outer Dr W Suite 375, Detroit, MI 48235 (no in-person service until further notice)
Montana
- 630 2nd Ave S, Glasgow, MT 59230 (no in-person service until Thursday, April 30)
- 123 5th Ave, Havre, MT 59501 (no in-person service until further notice)
Pennsylvania
- 700 Grant St, Suite 1204, Pittsburgh, PA 15219 (no in-person service until Friday, April 24)
- 700 Market St, Bloomsburg, PA 17815 (no in-person service until further notice)
West Virginia
- 1103 George Kostas Dr, Logan, WV 25601 (no in-person service until further notice)
The SSA in Northern Mariana Islands is also listed as being closed until Thursday, April 23. Local residents can call 800-772-1213 for assistance.
What should I do if my local office is affected?
While most of the SSA offices listed above are currently stating they have no in-person service, they say they can still be contacted by telephone.
In general, the Social Security Administration says the best way to get help is to use the agency’s website. Alternatively, you can call the Social Security Administration’s national 800 number to get help with your query.
That number is 1-800-772-1213.
The Social Security Administration says that the agency “can often help by phone and save you a trip to an office.”
Are my Social Security payments impacted?
No. The disruption at a local Social Security Administration has no impact on your receiving your Social Security benefits on time.